• Full-time
• Monday through Friday, 8:00 a.m. to 4:30 p.m.
• Create, manage and research exception reports from SAP
• Request product delivery/shipment creation and management from logistics department
• Take incoming calls from drivers or customers regarding delivery exceptions
• Coordinate and assist with UPS and customer pick up orders
• Interact daily with a variety of personnel and customers including drivers, warehouse personnel, customer care and administrative reps, sales consultants, vendors and various management/corporate level positions
• Schedule inbound and outbound appointments (Ex. Home Depot appointments)
• Assist the business unit manager with special projects and perform analysis of departmental reports as requested
• Management of facility inventory including receipt and other appropriate goods movements
• Rescheduling, redating and reprocessing of outbound deliveries
• Inventory prep which includes but is not limited to processing and reconciliation of inventory reports prior to inventory date, inventory team member on day of inventory
• Process and manage daily return/exception paperwork from all KB DC/Crossdocks
• Oversee daily delivery due notes and vendor backorder reports communicating to internal and external customers as needed to ensure total customer satisfaction
• Process delivery exceptions daily ensuring inventory is affected accurately in SAP and the recovery timeline is communicated to the external customer
• Review for accuracy and prepare invoices for payment
Required (R) or Desired/Preferred (D)
• (R) Read, speak and write English
• (R) High school diploma or GED
• (R) Proficient with PC and Microsoft, Outlook software applications
• (R) Data entry as well as keyboard navigation and accuracy
• (D) 2 years college or equivalent work experience
Questions? Please contact Jasmine Cintron
at 717-852-4846.