CUSTOMER SERVICE REPRESENTATIVE | YORK, PA

Job Details

• Full-time

• Kitchen & Bath Cabinetry; Monday – Friday, 8:30am – 5:30pm

• Building Products; Monday – Friday, 8:00am – 5:30pm

• Competitive compensation

• Outstanding healthcare benefits, 401K with employer match, paid time off & paid holidays

Job Requirements

• Wolf Customer Service Representatives are called Customer Care Representatives and help fuel our growth by providing a great customer experience…Wolf dealers are big fans of our Customer Care Representatives

• Wolf Customer Care Representatives provide an outstanding customer experience and are an important part of our team

• Understanding the Home and Building Products industry is not required. A desire to continually learn and grow is required. Our Customer Care Representatives are passionate about customer satisfaction

• Ability to multi-task in a fast paced environment……Prioritize incoming workflow…..80-100 calls per day

• Enjoy being part of a team that is dedicated to providing the highest levels of customer care and satisfaction

• Positive minded, forward thinking, self-motivated, continual improvement “team player”

• Excellent listening and communication skills

• Call Center Experience is strongly preferred

Experience, Skills, Qualifications, and Education Required

• Read, Speak and Write English

• Basic Math skills

• High school diploma or GED

• Customer Service experience

• Microsoft Outlook, Word and Excel…..High Volume Data entry as well as Keyboard navigation and accuracy